Refund policy

At Revinyl, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible to return it under the terms below.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, the item must:

  • Be unused and in the same condition in which you received it.

  • Be in its original packaging, where applicable.

  • Include all original accessories, materials, and documentation, where applicable.

  • Be accompanied by proof of purchase.

Items that are returned used, damaged, altered, or missing original components may not be eligible for a refund.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Items damaged after delivery due to misuse or improper handling.

  • Items that have been altered or modified.

  • Gift cards or other non-returnable products, where applicable.

  • Any item specifically identified as final sale at the time of purchase.

How to Start a Return

To request a return, please contact us at Contact@Revinyl.shop with:

  • Your order number

  • The item(s) you wish to return

  • The reason for the return

  • Photos of the item if it arrived damaged or defective

Please do not send an item back without first contacting us and receiving return instructions.

Return Shipping

Unless an item is defective, damaged, or incorrectly shipped, the customer is responsible for the cost of return shipping.

If an item arrives damaged, defective, or incorrect, please contact us as soon as possible so we can review the issue and determine the appropriate resolution.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

Please allow 5–10 business days for your financial institution or payment provider to process the refund after it has been issued. Processing times may vary depending on your payment provider.

Original shipping charges are generally non-refundable unless the return is due to an error on our part or the item arrived damaged or defective.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us at Contact@Revinyl.shop as soon as possible after delivery.

Please include your order number and clear photographs showing the issue and packaging. We will review your request and work with you on an appropriate solution.

Exchanges

We do not guarantee exchanges. If you would like a different item, size, or variant, you may be asked to return the original item and place a new order.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Revinyl
7001 Anpesil Dr
North Bergen, NJ 07047
United States

Email: Contact@Revinyl.shop